Solutions for Individuals.

All of our clinical team are registered with the Health Care Professions Council (HCPC), the Chartered Society of Physiotherapists (CSP) and have undertaken an enhanced disclosure on their criminal record which is reviewed annually. They have been certified by the government to have the right to work in the UK and have undergone a comprehensive induction and training and core competency framework with Champion Health Plus. All of these measures ensure that you will receive safe and effective treatment from one of our friendly and caring therapists.

If you need to cancel or reschedule your session for any reason, you can do so using our online patient app. Alternatively, call our helpdesk at your earliest opportunity on 01329 755 755. If you are cancelling with less than 24 hours notice this may effect the terms of your referral and you may be responsible for the payment of late cancellation fees.

When attending a physiotherapy appointment with Champion Health Plus, it's important to wear comfortable clothing that allows for a full range of movement. Here are some tips on what to wear to your physiotherapy appointment:
1. Wear loose-fitting clothing that allows you to move freely.
2. Wear comfortable, supportive shoes that are suitable for physical activity.
3. Avoid jewellery or other accessories that can get in the way or be uncomfortable during your session.
4. Bring any necessary equipment or braces, such as a knee brace.
5. Dress appropriately for the weather.

At Champion Health Plus we take all patient feedback very seriously. If for any reason you are not fully satisfied with your treatment session or indeed if you have positive feedback, we want to hear from you. Please follow the contact us link on our website and send us a description of your experience. One of our support team will get back to you as soon as we can.

Our booking and payment processes will depend on the way you are referred:
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- Private Self Paying Patients - You can simply book a convenient appointment to suit your schedule on our website. We are able to take debit and credit card payment via a secure gateway (Stripe). Alternatively, contact one of our bookings team on 01329 755 755 who will be able to assist you.
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- If you are referred via a third party or employer - A member of our friendly bookings team will contact you, as soon as we are made aware you require an appointment. Treatment costs will be covered in-line with the agreement in place with your referring party. Should you have any queries in this regard please contact the referrin party directly.
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- Private Medical Insurance: We have existing relationships with many major Private Medical Insurance Companies. Once you have your authorisation code please call our bookings team on 01329 755 755 to book your appointment. We work with the following Private Medical Insurance Companies:

- Aviva
- WPA
- Bupa
- Cigna
- Vitality
- Axa

Should your insurer not be listed above please call us and we will do everything we can to help you!